Terms & Conditions
Our VIP Departure service starts once the Check-in Counter opens. This will be NO earlier than 3 hours before STD (Schedule Time Departure) and Check in counter will be closed 60 minutes before STD (Schedule Time Departure)

PLEASE NOTE: Our service time start 3 hours before (STD) departure, please make sure you following these points ....

1. Your driver must call TICBALI OFFICE WHATSAP NUMBER at +628113804078 before heading to airport to let us know the Rego Number, Car type and color. Do not let your driver leave you alone before your driver meet our team.

2. ARRIVAL - MUST BE  between 2.5 hours or 3 hours before SCHEDULE TIME of DEPARTURE (STD)

3. MEETING POINT - Drop Zone bottom of No 2 Ramp of International Departure.

4. WAIT & LOOK - Someone here will have a sign with your name on it. Report to them only.

DISCLAIMER
Services can only be carried out if the four conditions above are met, because our team needs appropriate preparations to welcome you.

CANCELLATION AND RE-SCHEDULE
Cancellations and rescheduling can only be done a maximum of 1 day before the day of departure and may incur additional fees.

Please make sure once you use our service, you already have :
1. Passport
2. Flight Ticket

Please make sure you insert a correct data because we work and prepare everything for your service following the data you insert. Here please 2 options for Departure service exclude driver, please choose :

I have my own driver and I need Departure VIP service exclude driver

I have my own driver and I need Departure VIP service exclude driver INCLUDE LOUNGE

or for stress free departure please click service include driver from one of the bottom below :

I prefer to book departure VIP service include transport for stress free departure

I prefer to book departure VIP service include transport & lounge for stress free departure