Terms & Conditions
Our VIP Departure service starts once the Check-in Counter opens. This will be NO earlier than 3 hours before STD (Schedule Time Departure) and Check in counter will be closed 40 minutes before STD (Schedule Time Departure)

PLEASE NOTE: Our service time start 3 hours before (STD) departure, please make sure you following these points ....

1. Your driver must call TICBALI OFFICE WHATSAP NUMBER at +628113804078 before heading to airport to let us know the Rego Number, Car type and color. Do not let your driver leave you alone before your driver meet our team.

2. ARRIVAL - MUST BE  between 2.5 hours or 3 hours before SCHEDULE TIME of DEPARTURE (STD)

3. MEETING POINT - Drop Zone bottom of No 2nd Ramp of International Departure.

4. WAIT & LOOK - Someone here will have a sign with your name on it. Report to them only.

DISCLAIMER : Payment is Non Refundable if these 4 points are not met...
However can be available for reschedule no later than 2 days before the service date, additional fees may apply.

Please make sure once you use our service, you already have :
1. Passport
2. Flight Ticket
3. International Covid Vaccination Certificate (Australia)

Please make sure you insert a correct data because we work and prepare everything for your service following the data you insert. Here please 2 options for Departure service exclude driver, please choose :

I have my own driver and I need Departure VIP service exclude driver

I have my own driver and I need Departure VIP service exclude driver INCLUDE LOUNGE


or for stress free departure please click service include driver from one of the bottom below :

I prefer to book departure VIP service include transport for stress free departure